Authorized Service Center
AMT service center is the Authorized Service Centre for most of the Brands which AMT has been distributing in the region. Our team of engineers are Certified Professionals, who share their technical expertise and are committed to serve your needs in resolving technical & maintenance issues.
AMT’s approved service center has been authorized to perform repairs both in and out of warranty periods for products from all the exclusive brands detailed below. All spare parts are supplied by the specific manufacturers and all jobs are managed efficiently and with a high level of customer care.
AMT has a fully fledged Service Centre for after sales support of maintenance & repair works over Broadcast professional video & photo Equipment in Middle East Africa region.
Our service includes a fast reliable & prompt after sales support , which ultimately contribute to the success & progress of our valued customer.
AMT service center is situated at prominent location ,which is next close by our show room.
For convenience ,we have extended our spares & service support enquiry- via this web page.
* Note : Support is provided only for Broadcast & professional Products of video/photography
Discovering Operational manual or technical Support over Sony Broadcast & professional Product(BPP)
Type in the model of the Equipment to search for support.
AMT service centre is located next to the showroom – office # 412
Terms of Service/Repair Policy
a ) Faulty Equipment which is to be repaired should be handed over & collected with the service center personally.
b ) 50% labor charges payable for all unit returned/collected after rejection of Repair estimation.
c ) Warranty Repairs - For a period of 1 year from the date of AMT invoice.
1) Warranty repair is void if the equipment is operated beyond the specified limited stated in the user / operation manual.
2) Warranty is void if the equipment has been opened / repaired by any unauthorized personnel.
3) Warranty does not cover accidental / deliberate damage to this equipment.
4) Warranty exclude batteries, stylus & consumables.
d ) Unclaimed equipment More than 3 months will incur a rental charge of 50Dhs/day. Exceeding six month equipment will be sold to claim the rental & estimation charges.
e ) service & maintenance could not be provided to products & accessories which are beyond the scope of service. EX:- Batteries, Accessory & Sony supplied electronic lenses.
f ) Its Mandatory to produce the job card copy while collection of the unit from Service center.
g ) General Service will be carried out on all equipment once the equipment is approved for service.